Senior Support Worker

Job Description

Senior Support Worker

Salary: £12.55 per hour

Working Hours: Up to 40 hours per week

Service: Highlea Care Limited

Location: Shildon

We are currently recruiting for a Senior Support Worker to join our team at Highlea Care, Shildon

Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements. 

At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident ,independent, and fulfilling lives. 

No day is the same and no individual we support is the same. Check out what a life is like as a support worker:         https://youtu.be/B5BD5rwYp3E

About National Care Group

National Care Group is one of the UK’s leadingproviders of adult social care, supporting people with learning disabilities,mental health support needs, acquired brain injuries, autism and complexrelated needs. Its mission is to empower those it supports to lead their bestlife, enabling them the opportunity to unlock their full potential and live asindependently as possible within their community. 

We WonSpecialist Care Provider 2025! -National Care Group

Why chose National Care Group?

At National Care Group, you’re not just joining ajob—you're joining a mission: to empower people to live their best lives, withdignity, independence, and support every step of the way.

Here’s what’s in it for you:

•    Paid, ongoing training with recognisedqualifications

•    Clear career development pathways – wepromote from within

•    A workplace that embraces diversity andinclusion

•    Refer-a-Friend rewards – get rewardedfor bringing great people into our team

•    Flexible financial support – withinstant access to earned pay via Stream

The Senior Support Worker Role:

As a Senior Support Worker, you'll play a key role in thelives of those you support. You’ll help people build confidence, developskills, and live fulfilling, independent lives. Every day is an opportunity tomake a positive impact.

You will:

•    Provide personal care and supportingwith eating, medication, and routine

•    Help plan and participate in funactivities, trips, and community events

•    Encourage independence and celebratingevery milestone

•    Assist with daily tasks like cooking,cleaning, and errands

•    Build positive, trusting relationshipsthrough listening and open communication

•    Support individuals to plan and achievetheir personal goals and ambition

About you:

If you're kind, dependable, and ready to make alasting difference in someone’s life, we’d love to hear from you.

•    A caring, compassionate attitude

•    Motivation to support others inreaching their goals

•    Great listening and communicationskills

•    Previous experience in care is welcomebut not essential — we’ll give you all the training and support you need tothrive.

Curious but not quite ready to apply?

No problem — feel free toreach out and have a quick chat with our team! We’re happy to answer questionsor give you a better sense of the role before you hit “submit.” Just drop us amessage at rebekah.hunt@nationalcaregroup.com

Don’t meet every single requirement?We invite you to apply anyway!

At National Care Group, we arededicated to building a diverse, inclusive and authentic organisation. So, ifyou’re ready to embark on a journey where your potential outweighs your currentskill set, we encourage you to apply. You might have the right values andattitude we are looking for!