Team Leader

Job Description

Team Leader 

Salary: £14.33 per hour

Working Hours: Full Time

Service: Integra - Cathay's House

Cathays House is a 5 bed supported living service for male and female individuals with a primary mental health diagnosis, the service comes under our Domiciliary Support Service so we would be looking for male or female support workers with experience working in Domiciliary Support – part of the role would also be visiting some IWS in their own homes as well. Due to the requirements of Domiciliary Support a driver would be preferred but is not essential. Candidates will primarily be lone working as it is small support team and the individuals living at the service do not require the same level of support as our residential services, due to the lone working candidates will need to be able to work autonomously and have plenty of experience working in this field.

The Team Leader role is 37.5 hours and will include days, waking nights & weekends.

The role will include a significant amount of lone working due to the nature of supported living. The ideal candidate will have experience with lone working & also be comfortable with this as well as experience in a senior role.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

The role of a National Care Group Team Leader

As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual’s potential and independence. .

A Team Leader is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

• To assist the senior management to assess people we support needs, with a Person-Centred Framework and the Supporting People Initiative.
• Assist to facilitate and support the people we support to integrate within their local community.
• Identifying training needs of other staff and co-ordinate training initiatives in consultation with the Registered Manager.
• Working with people we support to initiate and develop new ideas and methods regarding the quality of service delivery in conjunction with other colleagues.
• Keep up-to-date with changes by participating in discussions, training sessions and workshops when required to do so.
• Have a full understanding of Care Standards.
• Maintain a high standard of professional conduct and morale by encouraging and motivating staff morale by personal example, and appearance.
• Assist the management with the co-ordination, supervision and monitoring of staff work and practices.
• Co-ordinate the arrangements of resident appointments.
• Assist management to organise regular (monthly) House meetings.
• Administer medications when required, in line with prescription guidelines.

What qualities do you need to be a great Team Leader?

• Minimum Level 3 In Health and Social Care QCF/NVQ.
• Experience of leading, supervising and motivating a team
• A caring attitude, with a passion for supporting others and a motivation to see them achieve goals.
• A team player, able to work effectively with other colleagues.
• Resilience to keep going at difficult times and the confidence to ask for support if needed.
• Excellent listening and communication skills.

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Wagestream, enabling greater control over your finances.

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!