Service Manager

Job Description

National Care Group, are recruiting for a Service Manager to support our service in Attleborough. Working alongside another Deputy Manager and the Registered Manager.

The Willows is a amazing residential service providing accommodation and support for individuals with moderate and severe learning disabilities, autism and complex needs. We provide opportunities to grow, develop new skills and to explore and enjoy new and established interests.

The role is Full Time with on-call duties.

As one of the UK’s leading providers of care and support services to vulnerable adults, National Care Group fully appreciate the amazing and life changing work our Workers do. That is why we offer:

• A Competitive salary of £29,000
• Joining Bonus of £1000
• Career Development
• Enhanced Training that includes Induction Training, Service Specific for you and your team.
• Access to Digital Perks where you can gain discounts on gym memberships, shopping, theme parks, travel and more
• Support functions that include HR, Recruitment and Training.

The Service Manager Role

As a Service Manager, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual’s potential and independence. You will be a front-line manager, whilst also ensuring all necessary back office duties are completed within compliance.

A Service Manager is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

• Supporting the manager in staff development and delivery of training.
• Leading the staff in promoting each individuals well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed  goals and the progress of each individual against agreed outcome and well-being measures.
• Some on rota responsibility
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively with the home manager to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each individual’s well-being, safety and quality of life
• Experience required 

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest. 

The Ideal Candidate

• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this
• Experience of leading, supervising and motivating a team
• Experience in supporting adults with Learning Disabilities and Autism.

Apply today or give us a call on: 07985673067 or email rebekah.hunt@nationalcaregroup.com