Service Manager

Job Description

Service Manager

Salary: Up to £30,946.50 per annum (based on experience)

Working Hours: 37.5 hours per week 

Service: Endurance Care Kidderminster

Location: Kidderminster

Endurance Care is a part of National Care Group . Endurance Care Worcestershire provides quality supported living services to people with learning disabilities, autistic people, and associated complex needs. We are dedicated to empowering people, enabling them to develop skills for life, and supporting them in boosting their confidence and self-esteem.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards! We Won Specialist Care Provider 2025! - National Care Group

That is why we offer:

•  Up to £30,946.50 (based on experience)

•    Fast-track career development and expert training

•    Digital Perks Platform – discounts on hundreds of brands

•    Stream – get paid as you earn

•    Inclusive, welcoming, values-led culture

•    Be part of a provider at the forefront of care innovation

The Service Manager Position:

As Service Manager, you’ll lead and inspire a team to deliver truly person-centred support that unlocks potential and enhances lives.

You’ll manage multiple supported living sites, to ensure smooth, safe, high-quality service delivery whilst staying present with the people we support.

From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes — this is a hands-on leadership role where no two days are ever the same.

About the role:

•    Motivate, lead and develop a passionate team

•    Ensure high-quality, person-led care across all services

•    Be visible, hands-on, and lead from the front

•    Deliver and monitor activities that support wellbeing and outcomes

•    Work in line with values, policies, and care standards

•    Build positive relationships with stakeholders, families, and professionals

About you:

You’re not just experienced — you’re driven, compassionate, and ready to make an impact.

•    Strong background in learning disabilities, mental health, or complex needs

•    Level 3 or equivalent/ above qualification in Health & Social Care (or equivalent experience)

•    Proven leadership across multiple sites

•    Natural people-leader with coaching and mentoring skills

•    Full UK driving licence and access to a vehicle

•    Most importantly: you care. Deeply.

If you’re passionate about delivering life-changing support and want to be part of a forward-thinking, supportive organisation — we want to hear from you.

Ready to take the next step? Apply today. Let’s build brighter futures, together.

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!