Team Leader

Job Description

Team Leader

Salary: £13.14 per hour

Working Hours: 40 hours per week

Service: Essential Care and Support Limited - Murton

£500 joining bonus

We are currently looking for a Team Leader to join our team at Essential Care and Support Limited – Murton.

Team Leaders play a vital role in ensuring the people we support receive high-quality, person-centred care that promotes independence, dignity and wellbeing, while leading and supporting staff to deliver outstanding support.

About Essential Care and Support Limited

Essential Care and Support Limited is part of the National Care Group and specialises in delivering high-quality, person-centred support across supported living, outreach and day services.

We support individuals with a wide range of needs including mental health conditions, personality disorders, physical disabilities, forensic backgrounds, acquired brain injuries and learning disabilities. Our focus is on understanding each individual as a person first, empowering them to live meaningful, independent lives within their own homes and communities.

If you want to make a difference every day, this may be the role for you.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health needs, autism, acquired brain injuries and complex needs. Its mission is to empower those it supports to lead their best life and unlock their full potential.

Winner of Specialist Care Provider of the Year 2025 – Large Group Category at the National Care Awards.

What’s in it for you?

As part of National Care Group, we fully recognise the vital work our teams do. That’s why we offer:

• A £500 joining bonus (subject to terms and conditions)
• Career progression within a growing organisation
• Specialist and blended training and development
• Paid training and recognised qualifications
• A supportive and inclusive working environment
• Wellbeing support
• Refer a Friend Scheme with financial rewards
• Access to the Stream app for greater control over your finances

The Team Leader Role

As a Team Leader, you will be responsible for leading a team to deliver safe, compassionate and person-centred support, ensuring the people we support are empowered to live fulfilling lives within their community. As part of this role you will be required to participate in on call duties, working day shifts, sleepover shift and weekends.

You will act as the front-line manager, supporting approximately 12 colleagues, while also completing essential administrative, compliance and operational tasks to ensure the service runs safely and effectively.

This is a highly rewarding role, offering the opportunity to make a real difference through high-quality, person-centred care, while building meaningful relationships and enjoying positive experiences with the individuals you support.

About the Service

A detached supported living service consisting of 21 self-contained flats and Studio Apartments which is set out in blocks, where people live independently in their own homes with tailored support, such as:

• Promoting independence and life skills
• Cooking and supporting individuals in their own homes
• Medication administration and oversight
• Taking part in fun activities and community outings
• Ensuring the safety and wellbeing of the people we support

There is a central communal area with kitchen and toilet facilities used by Colleagues. With planned communal activities for the people, we support which include cooking sessions, arts & crafts, lunch club, coffee morning.  Support is delivered flexibly and in partnership with the people we support, their families and external professionals. We engage in lots of physical activities to encourage a healthy mind and promote social inclusion at every opportunity ensuring we engage the people we support in activities in the community whenever safe and possible.

At Essential Care and Support we support people with:

• Forensic backgrounds
• Multiple and complex mental health conditions
• Learning disabilities
• Hearing impairments
• Substance misuse histories
• Physical health needs

Shifts are worked on a rota’ d basis over 7 days per week and include day shifts between 7am – 10pm, sleep ins and weekends.

Working in Partnership

We pride ourselves on working in partnership with:

• The people we support
• Families and advocates
• Multi-disciplinary teams (MDTs)
• Local authorities and external professionals

This ensures we deliver a safe, consistent and high-quality service that meets individual needs and outcomes.

Your Role as a Team Leader Will Include:

• Leading and supporting a team to deliver person-centred support
• Providing hands-on support and role-modelling best practice
• Completing weekly payroll tasks and rotas
• Completing weekly audits and quality checks in line with compliance requirements
• Overseeing medication management and online care systems
• Ensuring health and safety standards are met
• Supporting and reviewing individual support packages
• Working closely with professionals and families
• Ensuring CQC standards, company policies and legislation are adhered to

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. You must be kind, friendly and honest, with a passion for supporting others.

Do You Have the Right Skills and Values?

Essential:

• Level 3 NVQ/QCF in Health and Social Care (or working towards)
• Experience motivating and managing a team
• Full UK Driving Licence

Do you have the values, passion and leadership skills to make a difference?

If yes, come and join our amazing team.

Don't meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for